MIAA Launches Campaign to Combat Pests at Manila Airport

Manila International Airport Authority (MIAA) Officer-In-Charge Bryan Co leads the inspection of NAIA Terminals 1, 2, and 3, including the airport's emergency services on Thursday, Oct. 26, 2023, in preparation for the influx of passengers this coming week due to the Barangay and Sangguniang Kabataan Elections (BSKE) on October 30 and All Saints' Day and All Souls' Day on November 1 and 2.
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The Manila International Airport Authority (MIAA) Takes Action Against Rat Infestation

The Manila International Airport Authority (MIAA) has recently taken steps to address the issue of rats that have been causing inconvenience to passengers at the Ninoy Aquino International Airport (NAIA). The presence of rats in the airport terminals has sparked criticism from frustrated passengers, netizens, and influential business groups.

Pest Control Measures Implemented

To tackle the rat infestation problem, the MIAA has enlisted the help of pest control services personnel. These professionals have employed non-toxic methods, such as sticky traps and mouse pads, to capture several rats in the departure area of NAIA Terminal 3. The decision to avoid using poison was made to prevent any unpleasant odors that could affect passengers.

MIAA’s Response to the Situation

MIAA General Manager Eric Ines has expressed his dissatisfaction with the current state of pest control services at the airport. He has warned the providers to improve their services and has even threatened to cancel their contracts if the situation persists. In an effort to address the issue, the pest control personnel have strategically placed mouse traps and mouse pads in areas of the terminals where rats are frequently sighted.

In addition to the rat infestation, passengers have also reported sightings of cockroaches and bed bugs in the airport premises. Videos uploaded by passengers have revealed these pests in terminal seats over the past week. In response to these complaints, Ines has taken responsibility and has promised to prevent similar occurrences in the future.

Improving Customer Service at NAIA

To address concerns related to the daily operations at the airport, the MIAA has announced the reactivation of the Inter-Agency Coordinating Committee. This committee will serve as a platform for industry partners to engage with MIAA management and recommend ways to enhance customer service. By involving various stakeholders, the MIAA aims to improve the overall airport experience for passengers.

In conclusion, the MIAA has taken proactive measures to combat the rat infestation issue at NAIA. By employing non-toxic methods and holding pest control providers accountable, the MIAA aims to ensure a pleasant and pest-free environment for passengers. Additionally, the reactivation of the Inter-Agency Coordinating Committee demonstrates the MIAA’s commitment to addressing concerns and improving customer service at the airport. With these initiatives in place, passengers can look forward to a more enjoyable and hassle-free experience when traveling through NAIA.

Source: The Manila Times

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