(UPDATE) The Technical Education and Skills Development Authority (Tesda) has emerged as the top-performing government agency, with the highest approval rating of 77 percent and trust rating of 61 percent, according to the Pahayag End of Year survey. This survey, conducted by Publicus Asia Inc. from November 29 to December 4, also highlighted other government agencies that have performed well.
Following closely behind Tesda is the Armed Forces of the Philippines (AFP), which received a 72 percent approval rating and a 59 percent trust rating. The Department of Science and Technology (DOST) secured a 69 percent approval rating, while the Bangko Sentral ng Pilipinas (BSP) and the Commission on Higher Education (CHED) received approval ratings of 68 percent and 67 percent, respectively. The Department of Social Welfare and Development (DSWD) also performed well, obtaining a 66 percent approval rating.
The Department of Education (DepEd) and the Department of Health (DOH) both received a 64 percent approval rating. The Civil Service Commission (CSC) and the Department of Foreign Affairs (DFA) secured approval ratings of 63 percent and 61 percent, respectively.
Publicus Asia highlighted the notable improvements in various government agencies. The Supreme Court, for instance, witnessed a substantial improvement in its approval rating. This increase in support was observed among different demographics, including residents of the National Capital Region, individuals aged 18-24, middle-income groups, Catholics, non-OFW (overseas Filipino worker) families, and college graduates.
Similarly, the AFP and the Philippine National Police (PNP) experienced broad-based approval gains across socio-demographic segments. They particularly benefited from increased support among residents of special land (SL) areas.
The Department of Agriculture (DA) also saw an overall increase in approval rating, which can be attributed to the recent appointment of Francisco Tiu Laurel as the head of the department.
The end-of-year survey conducted by Publicus Asia used a purposive sampling method, with 1,500 respondents randomly drawn from a market research panel of over 200,000 Filipinos maintained by the Singapore office of PureSpectrum. PureSpectrum is a US-based panel marketplace with a multinational presence.
These high approval and trust ratings of government agencies reflect the public’s confidence in their performance and ability to deliver essential services. It is crucial for government agencies to continue striving for excellence and addressing the needs of the people they serve.
By ensuring transparency, accountability, and efficiency, government agencies can further enhance their reputation and gain the trust of the public. The positive ratings also serve as an encouragement to the agencies to continue their efforts in improving the lives of Filipinos.
As we move forward, it is important to recognize the achievements of government agencies and acknowledge their contributions to the development of the nation. It is through their dedication and commitment that we can build a better future for all.
Source: The Manila Times